AI Factory
Fueling real outcomes with banking-grade AI
Go beyond AI experiments. The Backbase AI Factory is more than a platform, it’s a model for delivering real outcomes, powered by enterprise-ready AI and expert teams who work with you to transform bold ideas into real-world breakthroughs. From use case to implementation, we help you industrialize AI across revenue, experience, efficiency, and delivery.
Banks don’t need more AI pilots - they need outcomes
The AI Factory is how banks move from isolated experiments to enterprise-wide impact. It’s a structured model to deliver results, not just prototypes. From day one, we align on business priorities, bring together domain experts, data scientists, and engineers, and move through a focused path: discovery, prioritization, execution, and measurable business impact - all designed to scale what works and sunset what doesn’t.
1/3
of GenAI interactions will use action models and autonomous agents to complete tasks by 2028
$900 million
in operational costs could be saved by banks by 2028 through AI adoption
36%
of financial services professionals say AI applications helped cut annual costs by over 10%
$340 billion
in annual value could be unlocked in banking if GenAI use cases are fully implemented
Collaborate on high-impact use cases
We work with your teams to focus on the areas that matter most, where AI can deliver measurable, near-term results. Below are just some of the proven use cases already driving outcomes across banking.
Industrialize AI across your bank
AI success isn’t about standalone models, it’s about bringing the right foundation, architecture, and operational muscle to scale use cases across the enterprise. That’s why we bring together four core capabilities to make it real.
Build on strong foundations
Unify your data with our banking-specific data platform and integration fabric. Start with clean, structured, and contextual data - ready for AI.
Apply AI where it matters
Use the right mix of predictive models, large language models, and intelligent agents to automate decisions, serve customers, and boost productivity.
Operationalize with control
Move fast without losing control. Our platform comes with built-in governance, sandboxes, and human-in-the-loop guardrails.
Scale what works
Go from pilot to production quickly. Reuse patterns, agents, and processes across use cases to scale results faster and with lower effort.
Deploy AI use cases where it matters most
From customer-facing journeys to internal operations and development workflows, we help you deploy AI where it delivers immediate, strategic impact. Each area below reflects where our platform, tools, and teams are already live, helping banks unlock real results.
How does it work?
We bring your team together with ours - domain experts, product owners, data scientists, and engineers - in a cross-functional pod designed to deliver value fast. Each pod runs through a proven model, moving from discovery to impact in weeks, not years.
Discover & align
Identify priority areas, available data sources, and the highest-impact use cases through joint working sessions.Pilot & validate
Quickly stand up a working prototype. Test for business value, technical feasibility, and scalability with real users and data.Industrialize & scale
Move validated use cases into production. Reuse patterns and capabilities to scale across business units.Measure & optimize
Track outcomes with clear metrics. Sharpen use cases over time to maximize ROI and business performance.